Updated on June 19, 2026
Updated on June 19, 2026
Privacy policy
Information we collect
We collect the following information when you use Vector Health:
Personal details — name, email address, phone number, age, and gender.
Health information — blood reports and biomarkers (such as HbA1c, lipids, thyroid, and liver markers), medical history, conditions, symptoms, and medications you share with us.
Lifestyle and habit data — food logs, meals, activity, sleep, and daily habits you record in the app.
Connected device data — readings from wearables and continuous glucose monitors (CGMs) you choose to link.
Coaching interactions — messages, notes, and guidance exchanged with your dietitian or coach.
Device and usage information — IP address, device type, browser, and how you use the app.
We collect the following information when you use Vector Health:
Personal details — name, email address, phone number, age, and gender.
Health information — blood reports and biomarkers (such as HbA1c, lipids, thyroid, and liver markers), medical history, conditions, symptoms, and medications you share with us.
Lifestyle and habit data — food logs, meals, activity, sleep, and daily habits you record in the app.
Connected device data — readings from wearables and continuous glucose monitors (CGMs) you choose to link.
Coaching interactions — messages, notes, and guidance exchanged with your dietitian or coach.
Device and usage information — IP address, device type, browser, and how you use the app.
Your health and lifestyle data is sensitive personal information. We collect it only with your consent and only to deliver the guidance you've asked us for.
Your health and lifestyle data is sensitive personal information. We collect it only with your consent and only to deliver the guidance you've asked us for.
How we use your information
We use your information to:
Match you with a suitable dietitian or coach.
Build personalized daily guidance based on your biomarkers, habits, and goals.
Track your progress and adjust your plan over time.
Provide customer support and improve our services.
Send you relevant health updates, reminders, and features.
We do not use your health data for advertising, and we do not sell it.
We use your information to:
Match you with a suitable dietitian or coach.
Build personalized daily guidance based on your biomarkers, habits, and goals.
Track your progress and adjust your plan over time.
Provide customer support and improve our services.
Send you relevant health updates, reminders, and features.
We do not use your health data for advertising, and we do not sell it.
How we share your information
We do not sell your data. We share it only with:
Your assigned dietitian or coach, so they can guide you.
Trusted service providers who help us operate (such as secure cloud hosting, analytics, and communication tools), under strict confidentiality and data-processing terms.
Authorities, where required by law or to protect the safety of our users.
We never share your health data with third parties for their own marketing.
We do not sell your data. We share it only with:
Your assigned dietitian or coach, so they can guide you.
Trusted service providers who help us operate (such as secure cloud hosting, analytics, and communication tools), under strict confidentiality and data-processing terms.
Authorities, where required by law or to protect the safety of our users.
We never share your health data with third parties for their own marketing.
Data security
We use encryption in transit and at rest, access controls, and strict security protocols to protect your information. Access to your health data is limited to the people directly involved in your care and to authorized staff who need it to operate the service.
We use encryption in transit and at rest, access controls, and strict security protocols to protect your information. Access to your health data is limited to the people directly involved in your care and to authorized staff who need it to operate the service.
Your rights
Under the Digital Personal Data Protection Act, 2023, you may:
Request access to the personal data we hold about you.
Correct or update your information.
Request deletion of your data.
Withdraw your consent to processing at any time.
Nominate another person to exercise your rights in case of incapacity or death.
Raise a grievance with us, and escalate to the Data Protection Board of India if unresolved.
Withdrawing consent may limit our ability to provide personalized guidance.
Under the Digital Personal Data Protection Act, 2023, you may:
Request access to the personal data we hold about you.
Correct or update your information.
Request deletion of your data.
Withdraw your consent to processing at any time.
Nominate another person to exercise your rights in case of incapacity or death.
Raise a grievance with us, and escalate to the Data Protection Board of India if unresolved.
Withdrawing consent may limit our ability to provide personalized guidance.
Changes to this policy
We may update this policy to reflect changes in our services or the law. We will notify you of significant changes through the app or by email.
We may update this policy to reflect changes in our services or the law. We will notify you of significant changes through the app or by email.
Contact us
If you have questions, concerns, or want to exercise your rights, please email us at operations@keva.life.
If you have questions, concerns, or want to exercise your rights, please email us at operations@keva.life.
© 2026 Vector Health. All rights reserved.
© 2026 Vector Health. All rights reserved.